Royal Mail,,,,grrrrrrr!

[Tintowner]

My ebay buys are currently ongoing due to building up my Grimsby Town away collection from 1960 to date.

I was recently awaiting the delivery of about half a dozen items which i felt should have arrived by a certain time. In this particular instance it was between 12 and 15 days for progs which I had paid for and had yet to receive. Other items which I had purchased after these non arrivals, had arrived safe and sound, .

I looked on my ebay account and noted that all the items had been marked as despatched. I was quite concerned as i could probably accept one going missing in the post but not six.

it was a Friday evening and i thought I would wait and see what the Saturday post would bring. it didnt bring anything that I was expecting.. However........

..........my next door neighbour came home from a two week holiday on the Saturday afternoon and came to my house shortly afterwards with a pile of board backed envelopes, letters, wage slips and junk mail

What got to me was the fact that a number of these items had my address in BIG letters and numbers and my neighbour has a big number on his front door (just like me).

i wasnt impressed at all and told the manager at the local sorting office what i thought and that it should be a basic requirement of the job to be able to post stuff in the correct letterbox...... his only excuse was that it was a temp and not my normal postie.

Not impressed at all!

[kenners46]

Was the wage slip worth waiting for though ?

[Tintowner]

kenners46 wrote:

Was the wage slip worth waiting for though ?

Would be better if it had an extra number at the beginning

[paulo]

My Mrs has not received two birthday cards that were sent two weeks ago and I have a fairly expensive item that has not shown up after 12 days, so we seem to also be having problems round here at the moment!

Grrrrrrrr indeed!

[Tintowner]

My best worst experience of our Royal Mail goes like this........
......I sent a parcel and mistakenly missed out the name of the road. So all had was the name of the person, the number of the house, the name of the town and most importantly...the postcode.

On the back of the parcel I had a 'if undelivered' followed by my house number and my postcode.

I received my parcel back with a sticker stating incorrect address ie: no street name.

What royally pi$$ed me off was the fact that they managed to send the parcel back to me using just the info on the back....a house number and postcode. Both pieces of this information was on the front of the package, yet they couldnt/wouldnt use it to send it to the customer.

On the plus side, my house number is 81, and I received an item address 18, with a return to sender note, this was further marked with a message (obviously from the sorting office and recognising my name) try 81.

So they still do do a little detective work.... but I suppose it depends on what type of person is sorting or posting it.

[Tintowner]

My best worst experience of our Royal Mail goes like this........
......I sent a parcel and mistakenly missed out the name of the road. So all had was the name of the person, the number of the house, the name of the town and most importantly...the postcode.

On the back of the parcel I had a 'if undelivered' followed by my house number and my postcode.

I received my parcel back with a sticker stating incorrect address ie: no street name.

What royally pi$$ed me off was the fact that they managed to send the parcel back to me using just the info on the back....a house number and postcode. Both pieces of this information was on the front of the package, yet they couldnt/wouldnt use it to send it to the customer.

On the plus side, my house number is 81, and I received an item address 18, with a return to sender note, this was further marked with a message (obviously from the sorting office and recognising my name) try 81.

So they still do do a little detective work.... but I suppose it depends on what type of person is sorting or posting it.

[mark01]

If you dont like Royal Mail delivering your parcels use another delivery firm!

[Posh1959]

In the olden days competitions were often entered by posting a blank postcard to the competition organiser with the answers on and your name and address. I lost count of the amount of postcards which i posted hoping to win good prizes which were deliverd to my address the next day, silly buggers hadnt delivered them to the competition organiser but wasted my stamp by sending them to me.

[Tynie Topics]

mark01 wrote:

If you dont like Royal Mail delivering your parcels use another delivery firm!

I doubt the seller of the item would go out of their way to use an alternative delivery firm for one programme, just because of the buyers dislike of the Royal Mail!

Anyway, what alternatives are there for posting run-of-the-mill small items?
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https://www.flickr.com/photos/footballprogrammes/albums

[Wullie]

As in all walks of life you will get the good, the lazy and the complete idiots. I once on my round asked a women working in an office to sign for an item. I said "please sign across this sheet". She looked at the paper and then put a cross. And she was a manager.
Postmen get more stick than most because we all depend on them so much. But try calling your telephone company if you have a problem, after 20 minutes wait you may be lucky to get hold of somebody in Bombay who can hardly speak english...... now that does drive me mad ...grrrrrr

[James]

Royal mail are poor but the worst ones are "CITY LINK" these incompetant monkeys make Royal mail look like the most professional outfit in the world, the reason for my absolute hatred for City Link:

I ordered a few items from USA, in early January last year for an event i was going to in April, order was made on 11th January and on the 17th January the parcel had cleared customs and was showing as being at City Link's sorting office in Sittingbourne a mear 5 miles from my house, at the end of January I'd contacted the seller of the items asking about there whereabouts and was told that they had cleared customs and should have been delivered by now and was given the tracking code and was able to see that it was flagged as being sat in City Links sittingbourne office, I made numerous phone calls to them to find out when it was going to be delivered i also offered to collect it myself from their office, but was told we're unable to locate it at the moment, so again after weeks and weeks of phoning i eventually went down there at the end of February demanding my item, even asking if i could go into the sorting area and look for it myself as the company i was buying from in America have their name blazoned all over the package, but hence i was not allowed, so my continued phone calls demanding my item were often ignored or i was cut off, and i'd given up any hope of receiving my item, but low and behold on the 15th May the item was delivered, an extremely superb service of FOUR months to deliver an item 5 miles.

Since then any package i order from America i pay extra to have it sent via UPS as at least their service has been superb, sometimes i make the order on a Monday and by the friday i have my items all the way from USA/Canada..
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Maidstone/Tottenham fan

[Tintowner]

Wullie wrote:

As in all walks of life you will get the good, the lazy and the complete idiots. I once on my round asked a women working in an office to sign for an item. I said "please sign across this sheet". She looked at the paper and then put a cross. And she was a manager. Postmen get more stick than most because we all depend on them so much. But try calling your telephone company if you have a problem, after 20 minutes wait you may be lucky to get hold of somebody in Bombay who can hardly speak english...... now that does drive me mad ...grrrrrr

I think the standard in a lot of trades has dropped. there are many who still take a pride in whatever they do, but others seem to put obstacles in the way for whatever the reason.

Last year we had a utility reader come down our road, to read our gas and electric meters.....or so we thought. He got out of his van and my wife watched him go to at least 8 houses (ours included) and put one of those meter reading cards through the letterbox.......thats how it seems to be going now.

[Tynie Topics]

Wullie wrote:

But try calling your telephone company if you have a problem, after 20 minutes wait you may be lucky to get hold of somebody in Bombay who can hardly speak english...... now that does drive me mad ...grrrrrr

Well, on 31st December 2010, I got a card through the door to go and collect a packet from the sorting office (it was recorded delivery but nothing that was needed urgently).

So I get home from work around 3.30, and head upto the sorting office which is open until 5.30.

There were four or five people milling around in the sorting office car park all holding special delivery cards, the sorting office was locked up and in darkness. They had shut up shop early, despite them going out that morning with special delivery items, and knowing that people would be turning up later to collect - in some cases - items that were needed that day.

I called the sorting office from the carpark and it immediately diverted to an answerphone mesage from, I assume, the manager saying the office was shut and would re-open on 5th January. I left at that point but there were some not very happy people trying to call Royal Mail HQ to extracate their items from the sorting office (probably futile).

I subsequently emailed Royal Mail on several occasions to make a formal complaint regarding the sorting office manager for shutting early, but got absolutely nowhere.

They are an untouchable monolith, where run-of-the-mill customers come low down on their priority list. I'm glad to say though that our regular postie is great and does a good job, pity his manager is a moron.
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https://www.flickr.com/photos/footballprogrammes/albums

[Kickoff3pm]

Posh1959 wrote:

In the olden days competitions were often entered by posting a blank postcard to the competition organiser with the answers on and your name and address. I lost count of the amount of postcards which i posted hoping to win good prizes which were deliverd to my address the next day, silly buggers hadnt delivered them to the competition organiser but wasted my stamp by sending them to me.

In a former business I had postcard size business cards printed. I then paid someone to go door to door in areas I choose delivering these cards in the hope of getting work.

When these started being delivered back to me by the postman I thought the was something odd. The first person I hired for this job decided that it was too much hard work so to get rid of the cards he put some in to letter boxes. What he didn't know was the address on the cards was a prepaid business address. I took the cost out of his wages for the week, he wasn't happy with £3 something for a weeks work

[Wullie]

well personally, i have bought and sold programmes for 30 years using the post. And in 30 years one programmme never turned up. Think about that. Thousands upon thousands of programmes back and forth and only one went missing. I would say that is pretty amazing really.

[Tynie Topics]

Wullie wrote:

well personally, i have bought and sold programmes for 30 years using the post. And in 30 years one programmme never turned up. Think about that. Thousands upon thousands of programmes back and forth and only one went missing. I would say that is pretty amazing really.

Ah, but you delivered them all, so how the f'ck did you lose one of your own letters?
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https://www.flickr.com/photos/footballprogrammes/albums

[pastpirate]

Wullie wrote:

well personally, i have bought and sold programmes for 30 years using the post. And in 30 years one programmme never turned up. Think about that. Thousands upon thousands of programmes back and forth and only one went missing. I would say that is pretty amazing really.

I'm with you on this one Wullie.
I have never had an item not turn up and so far only one item I have sent has failed to be delivered. Sadly that was to someone on here.
But one failure out of god knows how many is good in my book.
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I am not gas, I am a Pirate.

www.bristolroversmemorabilia.weebly.com The definitive list of Bristol Rovers programmes

[giorgio]

I once had a Special Delivery item go missing which was fully recompensed. Even so, I am grateful for the service I get from Royal mail as it does work 99.9% of the time.

[BertD]

My pet peeve is supposed attempts to deliver that are patently untrue, either through deception or incompetence. I've had at least half a dozen "We tried to deliver" cards given to me my next door, and several that I've had to chase after they suddenly appear on the tracker as delivery attempted.

A recent attempt at delivery concluded with a card through the door saying it had been left at number x next door. Number x knew nothing about it, but number y the other side dropped it around later.

Worst of all, in 6 attempts to contact Royal Mail I've yet to receive a single reply from their customer "services".
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Newest programme wanted:
11-08-1976 Wycombe Wanderers v Wimbledon (Friendly)

[Tintowner]

I think a lot of the problems stem from when you get a different postie from your usual regular one. I sometimes wonder where they actually go to get a replacement.

Only a couple of days ago my not regular postman put a few letters and a couple of A4 board backed envelopes through my letterbox. There was a package that was too large for the letterbox so all he did was put one of those 'we tried to deliver' cards through instead. He didnt even knock on my door. I immediately went outside and said that I would take the parcel, he looked a bit flustered and mumbled something about picking it up from the sorting office, despite the fact that he was still in my drive and still had the parcel in his hand. When I mentioned that if he had knocked on my door I would have took said parcel straightaway, he mumbled something else about this not being his regular round................ no sh!t

He did give me the parcel by the way.