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kpswannie
Joined: 14 Mar 2013 Posts: 80
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Posted: Thu Feb 10, 2022 10:24 pm
Post subject: Login problems |
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Hi here
I hope it’s ok to post this but my good friend Alex Boyd who posts as Eck on here is having problems logging in
He’s followed the procedure of forgotten password but not receiving an email to re activate his account
Can anyone help ? |
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Rocky
Joined: 15 Jun 2009 Posts: 1531
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pastpirate Forum Moderator
Joined: 20 Nov 2008 Posts: 2519 Location: The blue half of Bristol
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Posted: Fri Feb 11, 2022 12:48 am
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Apologies for not picking up on this very quickly. Not been very well recently. Just a chest infection but felt like c**p. I have emailed Craig tonight so hopefully he will be able to get things sorted. I had this problem a few years ago and found that things worked when I switched to Chrome. If that doesn't work I am stumped but with a bit of luck Craig can help everyone out.
Cheers, Jamie. _________________ I am not gas, I am a Pirate.
www.bristolroversmemorabilia.weebly.com The definitive list of Bristol Rovers programmes |
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Rocky
Joined: 15 Jun 2009 Posts: 1531
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pastpirate Forum Moderator
Joined: 20 Nov 2008 Posts: 2519 Location: The blue half of Bristol
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Posted: Fri Feb 11, 2022 6:55 pm
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No problem Rocky. Feeling a lot better now.
Cheers and hope it is all sorted soon, Jamie. _________________ I am not gas, I am a Pirate.
www.bristolroversmemorabilia.weebly.com The definitive list of Bristol Rovers programmes |
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sellsell75
Joined: 13 Feb 2022 Posts: 2
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Posted: Sun Feb 13, 2022 2:18 pm
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Despite not being able to log in or receive a password reset, I have decided to create a new account, using a spare e-mail address.
I used to be sellsell39, now I am sellsell75.
[email protected].
There are still others that cannot log in or receive a password reset, so this needs looking at asap. |
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craig Site Admin
Joined: 22 Nov 2014 Posts: 1349
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Posted: Tue Feb 15, 2022 1:09 pm
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Can anyone help me by describing the problems which occur when you try to log in?
Ive just logged in absolutely fine first time, but I appreciate this is not the same for everyone.
Details of what broswer and what path you take to log in would really help and also what happens when you try to log in?
Thanks |
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Pete’s Picture Palace Forum Moderator
Joined: 19 Feb 2013 Posts: 4221 Location: Wallington Surrey
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Posted: Tue Feb 15, 2022 3:15 pm
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Not sure about logging on - I have no such problems, fortunately - but you get the message below when you reply on a thread.......
Last edited by Pete’s Picture Palace on Tue Feb 15, 2022 3:17 pm; edited 1 time in total |
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Pete’s Picture Palace Forum Moderator
Joined: 19 Feb 2013 Posts: 4221 Location: Wallington Surrey
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Posted: Tue Feb 15, 2022 3:16 pm
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Ran into problems sending Mail. Response: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6
DEBUG MODE
Line : 133
File : smtp.php |
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das
Joined: 26 May 2012 Posts: 148
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Posted: Tue Feb 15, 2022 4:45 pm
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I had a problem with logging in a few days ago but clearing the cookies and cache then doing a restart worked fine.
It's happened before too and that works but then again it's the next classic IT solution after turn off and back on again
And I've just got the above message that Pete posted when I posted this. |
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sellsell75
Joined: 13 Feb 2022 Posts: 2
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Posted: Tue Feb 15, 2022 7:45 pm
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Craig. If you request a new password, the e-mail link never arrives, so you remain logged out and unable to log in.
This is the bit that needs attention and fixing.
Many thanks. |
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manchesterunitedman1
Joined: 17 Jan 2010 Posts: 3332 Location: United Kingdom
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Posted: Sat Feb 19, 2022 4:40 pm
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4 days on from the last post and no further word?, i am aware that others simply cannot log in still!. _________________ Leslie Millman
Twitter: @manyuman1
To see 19,900++ original items relating to Newton Heath & Manchester Utd 1878-2023 then visit www.flickr.com/photos/manchesterunitedman1/sets to see entire uploads.
1000's more images to be uploaded, to view the latest uploads go to www.flickr.com/photos/manchesterunitedman1/
Click any images 21 MILLION views to date to the Flickr site since 2007 growing every day. New Uploads weekly. Thank You to one & all for visiting! |
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Rocky
Joined: 15 Jun 2009 Posts: 1531
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bee007
Joined: 06 Oct 2015 Posts: 249
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Posted: Sat Feb 19, 2022 5:40 pm
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I had the same log in problems until i was advised to clear my "cache" which i did and could then sign in straight away. |
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das
Joined: 26 May 2012 Posts: 148
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Posted: Sat Feb 19, 2022 8:59 pm
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bee007 wrote: |
I had the same log in problems until i was advised to clear my "cache" which i did and could then sign in straight away. |
I had the same problem logging in now so deleted the cookies from this site and got back in straight away |
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overlap
Joined: 10 Sep 2010 Posts: 426
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Posted: Sun Feb 20, 2022 8:33 am
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Followed the above advice and am now finally in again too. |
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overlap
Joined: 10 Sep 2010 Posts: 426
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Posted: Sun Feb 20, 2022 12:51 pm
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Followed the above advice and am now finally in again too. |
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craig Site Admin
Joined: 22 Nov 2014 Posts: 1349
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Posted: Sat Mar 12, 2022 7:48 pm
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Pete’s Picture Palace wrote: |
Ran into problems sending Mail. Response: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6
DEBUG MODE
Line : 133
File : smtp.php |
Hi Pete.
This issue is sorted now - i believe (as I just had the issue when messaging Jamie and then fixed it, tried again and now didnt get the message!)
I think all issues were caused by the hosts (who im never happy with) restricting the email settings. This meant that mails werent getting through, including when sending PMs, forgotten password links and other things.
Ive changed a few things around so hopefully now this will work. |
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craig Site Admin
Joined: 22 Nov 2014 Posts: 1349
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Posted: Sat Mar 12, 2022 7:51 pm
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sellsell75 wrote: |
Craig. If you request a new password, the e-mail link never arrives, so you remain logged out and unable to log in.
This is the bit that needs attention and fixing.
Many thanks. |
Hi sellsell75 - this is consistent with the issue I was having too and as mentioned above was due to a mail issue, rather than a hosting issue. This should now be resolved and anyone unable to log in, *SHOULD* be able to click the forgotten password link, get a new password and then log in.
You can then go to "My Account" and change the password to something memorable.
If anyone has issues above and beyond this, please let me know by either posting here (if thats possible!!!), or emailing me on [email protected]
Thank you |
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Pete’s Picture Palace Forum Moderator
Joined: 19 Feb 2013 Posts: 4221 Location: Wallington Surrey
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Posted: Sat Mar 12, 2022 7:53 pm
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Bingo Craig, thank you! |
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