Burton Albion |
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Fishy
Joined: 07 Jun 2011 Posts: 1217
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Posted: Fri Mar 02, 2018 12:27 pm
Post subject: Burton Albion |
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We are normally quite fast in complaining about things, but i thought that I would share some nice news - not big in the scheme of things, it won't save lives or clubs from relegation......................
I sent an email to Burton Albion last Sunday to ask if they had a programme and team sheet available from the match against Millwall the day before.
I got an automatic reply saying that 'as per club policy' I would get a reply within 21 days - ouch I thought.
The very next day I got a phone call from a very nice lady who explained that they don't normally send out team sheets, but, as they had some left over she would send one out with a programme to me.
I gave her my payment and the programme arrived the following day.
Thank you Burton for restoring some faith in me.
Now you bigger clubs who never answered my questions re: youth issues - this is the way to look after fans. _________________ Millwall league AWAYS wanted
45/6 Newport; Swansea; Leicester.
47/8 Coventry.
48/9 Newport.
49/0 Walsall; Exeter.
50/1 Port Vale.
51/2 Port Vale 1/5.
52/3 Swindon. |
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Baltimore
Joined: 08 Feb 2013 Posts: 371 Location: France
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Posted: Fri Mar 02, 2018 1:19 pm
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I have a few interactions with the club. They are a fabulous club rooted in the community.
A great example of what can be done!
Ian |
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littlewiggy
Joined: 07 Apr 2013 Posts: 1801 Location: Newport
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Posted: Fri Mar 02, 2018 1:43 pm
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Well played Burton. That's the good old fashioned service that all clubs used to provide back in the days when fans mattered most.
When I used to write to clubs as a kid back in the late 70s, you always got a response, usually a lovely personal letter, and quite often a freebie or two.
It's nice to hear stories like this Fishy. _________________ NEWPORT COUNTY & GENERAL FOOTY BADGES:
https://www.flickr.com/photos/newport-county-badges/albums |
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