Football Programmes Centre

Wullie · Joined: 10 Jun 2009 Posts: 3427

Hi everyone. I hope you are doing fine. Laughing

I have had a pretty traumatic few months, won't go into to much detail but basically need to help a family member in a really bad situation.
To cut a boring story short, I decided to sell a big part of my collection . It was a bombshell out of the blue, but that's life.
BUT , what I would like to know is, Football Sports Auctions. Is there any thing I should be worried about ? I sold a lot of stuff via them 14 Sept and have since heard nothing. The thing is I've sent off a few emails and tried to phone Andy but have had no luck in contacting him.
Now he is having an auction in December and is on the lookout for items for a March auction, so he is still active. He may be just having a holiday ? But not been able to get in touch has set alarm bells ringing.
I don't want to feel like I'm hounding him , I just want to know what the current situation is with regards to the items sold.
Any help would be welcome.

Posh1959 · Joined: 12 Sep 2009 Posts: 1218

Andy is on a Carribean cruise at the moment, will be back soon, no need to worry, he is genuine. He is usually on of the fastest to pay out to clients, many take 3 months. I am sure he will be in touch when he gets back from his holiday, possibly another week.

Wullie · Joined: 10 Jun 2009 Posts: 3427

Brilliant. I knew i was daft for worrying . Many thanks posh.

Tynie Topics · Joined: 26 Nov 2009 Posts: 3509

Sorry to hear of your problems Wullie, I hope everything works out and you get back on here regularly so we can moan about the Royal Mail Laughing

It does seem that FSA need to work on their communications as its not the first complaint along these lines posted on here.
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Wullie · Joined: 10 Jun 2009 Posts: 3427

Thanks for your kind thoughts Tynie.
When I originally rang Andy he was very pleasant and helpful. But as I say, after the auction I heard nothing. Yes, maybe it's something they could work on , I always try to communicate in someway if I sell an expensive item on eBay . It just puts peoples minds at rest a little after forking out a large sum. Still , as long as everything is sorted in the end, that's what really matters.

Rocky · Joined: 15 Jun 2009 Posts: 1531

Good to see you resurface Wullie.

Hope everything's on the up now mate (except Sunderland) Thumbs Up

DannyRoberts · Joined: 29 Apr 2012 Posts: 505 Location: South London

Welcome back Wullie.

Looks as though your commission paid for a Caribbean cruise !!

Wink

whitenoize · Joined: 23 Jan 2015 Posts: 203

Should have thought you would have your cash by now. 14 Sept was over 2 months ago. Quite typical of FSA - always tardy to reply. Pleased to see he can afford a nice holiday though

galmpton · Joined: 24 Apr 2012 Posts: 103

Are all auctions house required to pay moneys received into a clients account to safeguard funds in case a company goes under,I belive cameo auction did not and a lot of people lost money and items.

Pete’s Picture Palace · Posted: Sat Nov 21, 2015 6:57 pm Post subject:

Yes, welcome back Wullie, you have been missed.

As rgds FSA, last auction I won 2 items and paid - only one was received so presumably they lost one of them or put it into the wrong envelope. Needless to say, if the latter, the recipient wasn't forthcoming.

However, Andy sent a cheque to refund immediately so fair play, despite obviously making a loss. Thumbs Up

DENBIGH · Joined: 21 Nov 2015 Posts: 25

There have been a number of other threads about problems wuth this auction house so buyers and sellers should make their own conclusions:

http://www.footballprogrammece.....ns+limited

http://www.footballprogrammece.....ns+limited

Wullie · Joined: 10 Jun 2009 Posts: 3427

Well he seems a genuine bloke to me. Maybe running the businesses on his own could be a handful sometimes, unlike Royal Mail for instance. A well oiled , customer oriented world class service.... Get My Coat

martino · Posted: Sat Nov 21, 2015 9:56 pm Post subject:

I have used F.S.A. on many occasions for selling and Andy has never let me down.

FootballSportsAuctions · Joined: 13 Jun 2010 Posts: 179 Location: North West

Hi all,

All back now and ready for the next auction a week on Monday. Unfortunately whilst away I have had very little internet and signal so contact was near impossible Sad

Wullie ive sent you an email

Paper catalogues are about to be posted over the next couple of days so if you haven't received one by next Tuesday pop me a pm please.

I have to point out gents that 99% of the time our payments to vendors are within 3-4 weeks (in some cases earlier) which compared to most auction houses is a very fast turn around.
The only reason there is delay in payments is when a buyer delays there payment to us for whatever reason.
I do find it frustrating that this is highlighted on this forum as some of the buyers that delay payments are active here. Maybe I should start highlighting them here myself, you would be surprised.......

Andy Wave

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Yours in Sport

www.footballsportsauctions.co.uk

Wullie · Joined: 10 Jun 2009 Posts: 3427

I share Andy's fustration. I never understand why people bid for something if they cant/won't pay. Got one going on at the moment on eBay. It drives you mad.

DySporting · Joined: 20 May 2015 Posts: 340

I might be wrong but since ebay took the sellers ability to leave negative feedback away you get a few more non-payers. I’ve had a couple recently, one who bid and didn’t pay, another who paid then said the programme hadn’t arrived. Luckily it was sent recorded and I was able to trace it and prove that they refused to sign for it!

Wullie · Joined: 10 Jun 2009 Posts: 3427

galmpton wrote:

Are all auctions house required to pay moneys received into a clients account to safeguard funds in case a company goes under,I belive cameo auction did not and a lot of people lost money and items.

Very interesting . Does anyone know if this is true . What safeguards if any are in place ?