Football Programmes Centre

Museum de Latique · Joined: 01 Feb 2010 Posts: 87

Wasn't able to go to a recent (sept 2 Cool

Oldham away game at Crawley Town so I contacted them to arrange for some items to be sent to me (programme and teamsheet) - a week before the game

I got a reply from the club secretary. He asked for a cheque to be sent - which I did.

It was cashed mid October and .................... nothing

Not only did I not recieve what I paid for, Crawley dont reply to email (they read them as I had read reciept emails).

Anyone else had a bad experience dealing with Crawley?

bisphamseasider · Joined: 02 Jun 2009 Posts: 2732 Location: Blackpool

I'd forget about emails, they are easily ignored.

Give them a ring and don't let them mess you about.

sellsell39 · Joined: 19 Nov 2011 Posts: 807 Location: Needham market

Hi Gary,

Lets give Chris Hough (Club Secretary) at Crawley Town a chance to redeem himself and the club name and process your complaint to a satisfactory conclusion.

Forever hopeful.

Kind Regards from sellsell39 (Nick).

sellsell39 · Joined: 19 Nov 2011 Posts: 807 Location: Needham market

Hi Gary,

Any news from Chris Hough at Crawley Town FC, with regards to resolving your complaint Confused

?

Let me know please.

Regards from sellsell39 (Nick).

Posh1959 · Joined: 12 Sep 2009 Posts: 1218

you could always contact Ian Hands he has a programme shop at Crawleys ground

PompeyInBrum · Joined: 07 Nov 2009 Posts: 20

Pity about crawley.

They need a few lessons from Newport County.

I contacted Duncan Jardine on the day of the recent JPT game against Pompey by email and i had a reply within 10 minutes.

I ordered my programme and paid for it with Duncan and 48 hours later it was on my doormat.

I would not hesitate to use him again.

pompeypete · Forum Moderator Joined: 17 Sep 2009 Posts: 1095

PompeyInBrum wrote:

Pity about crawley.

They need a few lessons from Newport County.

I contacted Duncan Jardine on the day of the recent JPT game against Pompey by email and i had a reply within 10 minutes.

I ordered my programme and paid for it with Duncan and 48 hours later it was on my doormat.

I would not hesitate to use him again.

I also had good, quick dealings with Newport as well as Stevenage.
Both first class.
_________________
RESPECT..................

Flickr pages in the process of closing......

Happy to forward any info on Pompey...

bigdavethemaddog · Joined: 28 May 2013 Posts: 161

Crawley dont deal with matchday programmes at the ground.

http://www.o-publishing.co.uk/shop/content/crawley-v-oldham-280913

Museum de Latique · Joined: 01 Feb 2010 Posts: 87

Thanks for all the comments.

I have received no contact from Mr Hough. Nor have I recieved any goods.

As for buying from publishers - Mr Hough requested payment by cheque sent to him - which has been cashed.

Why should I pay again for the programme?

Some clubs are great to deal with and some are a absolute nightmare but this is the first time I feel I have been ripped off by a professional football club.

DannyRoberts · Joined: 29 Apr 2012 Posts: 505 Location: South London

I had a word with Ian Hands when this thread first appeared and he forwarded details of the problem on to the Media department at Crawley Town.

I have spoken to Ian in the last hour and he has apparently received assurances from the Club that the programme and teamsheet have now been sent.

I must stress that Ian no longer has any direct involvement with Crawley Town but, obviously, retains some influence from his many years connection with the club.

HANDYFOOTBALL · Joined: 19 Apr 2012 Posts: 3

Hi, i will be opening my programme shop at Crawley Saurday, i will speak again to Chris to determine if sent. If not then i have spare Oldham programme and team sheet. Crawley were responsible for the programmes for that fixture, now taken over by o.publishing.com who take back the unsold's and pulp them.
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